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SUPPORT

SERVICE CONTRACT

Kinaero High-Throughput pMDI Fire-Down System Service Offerings:

1. Complete Contract

2. On-Demand Service and Support

1: Complete Contract Includes:

All parts and labor required to maintain the system under normal use.

Annual Preventive Maintenance Visit

System and Software Support

Annual Training

On-Demand Service and Support:

Services outside a contract such as repairs, calibration, and validation.

Contract
All Parts
Labor
On-Demand Visit
PM Visit**
Training
Software Upgrades
Remote Service Support
Complete Contract
Y
Y
Y
Y
Y
Y
On-Demand Service and Support**
Y
Y
Y
Y
Y
Y

* Labor covered for preventive maintenance (PM).

** Quoted on an as-needed basis and ordered on individual purchase orders.

Training Programs Also Available

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From a Proveris Sales Associate