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Support

Instrument and Application support

Instrument Service

Our experienced service and support team has one mission: to help you be as productive as possible using our testing solutions. That means keeping your instruments up and running, being there to answer your questions, and making sure that your experience with Proveris is always positive and rewarding.

Whatever support you may need—from full “nuts and bolts” instrument coverage to an occasional on-demand service visit—we’re always ready to help.

Application Support Tailored to Your Needs

Do you have a question about how to interpret complex test data? Are you trying to rule out potential causes for an out of specification (OOS) result? Or maybe you’re looking for some ideas about the best way to proceed with a new project.

Give our application scientists a call. We’re happy to answer questions, and to learn more about your work.

For a more involved matter—a new investigation, for example—we’ll arrange a free consultation to get up to speed on what you need to do. If it appears that Proveris Laboratories could help you complete your project, our experts can put together a contract proposal and timeline for testing, method development or other work to be done in our state of the art facility.

Access current, relevant resources for respiratory drug development & quality control.

Optimize your workflow with our complete suite of testing solutions and technologies.
Make informed decisions with study results & consultations with our application scientists.

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From a Proveris Sales Associate