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Services

Rest Assured – Choose Proveris

The Proveris Technical Services team has the most in-depth and up-to-date knowledge of advanced spray testing platforms for orally inhaled and nasal drug products.  Our services team is 100% focused on your success by helping you maximize system up-time, increase laboratory productivity, meet stringent compliance requirements, reduce risk, and deliver the best products possible.

Our core team is based in Marlborough MA, and we work with dedicated professionals in India, Turkey, Israel, and China who are also there to help you at every step.  In addition to on-site visits, our Technical Services team uses state-of-the-art remote technologies, along with traditional telephone and email, to help deliver efficient service to you wherever you are located.  Our Technical Services team professionals are rigorously trained according to our ISO9001:2008 certified processes and have proven instrument deployment (IQ/OQ), service, maintenance, training, and software skills.  Read more about our Field Services, Upgrade Services, Software Services, and Training Services.

In addition to the Technical Services team, Proveris has a team of Applications Scientists to provide in-depth support to customers on a variety of topics, including data interpretation, experiment planning, best practices, and regulatory consulting.  Read more about our Consulting Services.

Use the Contact Us form to contact us for any support related questions you have – we’re here to help!

 
"Together with Proveris's instruments and software, the complete solution provides the scalability Aptar Pharma needs to perform robust, high through-put product testing." Salim Haffar, President, Aptar Pharma
 
 
"Proveris Scientific Corporation provides expert support for nasal developers. They are fast, reliable and are professionals at installing of their equipment and supports in demanding challenges." Dr. Peter Svete, Head of Physical Analytics, Lek Pharmaceuticals d.d.
 
 
"Proveris provides insightful and thorough test services. We would recommend working with Proveris. Proveris has great expertise in spray analysis." Elaine Schutte, Chief Development Officer, ProFibrix
 
 
"I want to express my sincere gratitude towards Proveris and the service team for being there to make sure our study goes well. The study just completed few minutes ago and thankfully everything went well.......while we conducted SAC study. It was a great display of professionalism by Proveris." ,
 
 
"As customary, Proveris's service team provided excellent service and was able to answer my questions." ,
 
 
"Thank you for the thorough training on our new equipment. I wish more companies would implement your hands on approach when it comes to training. Thanks again." ,
 
 
“We really appreciate the creativity and work conducted at Proveris for their Test Services (Proveris by Design®). Their knowledge, experience, and insight with OINDP’s was very helpful. Thanks to the Proveris team, we have a wonderful solution that we can use for commercial products!” Mic Iwashima, NDS Division, Shin Nippon Biomedical Laboratories, Ltd